SHIPPING & RETURNS

WHAT IS YOUR ESTIMATED DELIVERY TIME?

Delivery times range from 3-10 days, depending on when you order and where it is being delivered to.

WHAT IF I NEED TO EDIT OR UPDATE MY SHIPPING ADDRESS?

Please contact us immediately at: [email protected] to catch your order before it ships!

HOW DO I GET TRACKING #?

Your tracking # can be found in your Shipping Confirmation email or log into your account to view your order details. If you have any additional questions, comments or concerns, feel free to reach out to us at: [email protected].

CAN I RETURN OR EXCHANGE MY PRODUCTS?

Our #1 Goal is your complete satisfaction. If for any reason you are not happy with your purchase, you may return any item for a full refund within 30 days of receipt.

DO YOU SHIP INTERNATIONALLY?

International shipping has been temporarily paused. We're working on getting more affordable international shipping rates for the future. We hope to have this back soon! In the meantime, you can find our products on Amazon and CultBeauty.

MY ORDER WAS MARKED AS DELIVERED, BUT IT’S NOT HERE!

We suggest checking with any neighbors or your mail room (if applicable) to see if anyone received your package by mistake, or contacting the shipping service for your package (UPS). Occasionally, orders are marked as delivered but are actually deliv

WHY ISN’T FREE SHIPPING WORKING?

Free shipping will automatically appear as an option for orders over $60. If you have a discount code, your cart total must be $60 or over AFTER the discount is applied in order for free shipping to appear. Only one coupon code can be used per order,