MY ORDER WAS MARKED AS DELIVERED, BUT IT’S NOT HERE!Updated a year ago

We suggest checking with any neighbors or your mail room (if applicable) to see if anyone received your package by mistake, or contacting the shipping service for your package (UPS). Occasionally, orders are marked as delivered but are actually delivered a day later, and the shipping provider will have more information for you since NatureLab does not have control over orders once they are in transit. If you are unable to resolve a delivery issue with the shipping provider, please contact us!